WA Health system

How can I...

Find a hospital

Use the National Health Services Directory to find Western Australian public and private hospitals.

Change my address

To change your address contact the health service, public or private hospital that you received health services from.

Use the National Health Services Directory  to find Western Australian health services, public and private hospitals.

Change an outpatient appointment

Outpatients receive medical treatment without being admitted to hospital.

If you need to cancel or change your outpatient appointment at:

  • Fremantle Hospital
  • King Edward Memorial Hospital
  • Princess Margaret Hospital
  • Royal Perth Hospital
  • Shenton Park Hospital
  • Sir Charles Gairdner Hospital

call Outpatient Direct on 1300 855 275, Monday to Friday from 8am to 6pm.

TTY callers can call 133 677. Local call costs apply.

Find a GP

Get public hospital care

Patients usually go to hospital as an emergency patient or as a planned admission.

Seriously injured or ill people who need immediate treatment are admitted through the emergency department.

If you come into hospital for planned hospital care you will have been referred by your GP or specialist.

Pay my WA Health hospital bill

Pay your WA Health invoice online (Visa or Mastercard).

Make a complaint

Find out more about how to make a complaint.

Leave a compliment

If you would like to leave compliment about a WA Health hospital, health service or staff member you can complete an online compliment form

Get my WA Health medical records

Access your WA Health medical records.

Enquire about a patient

If you are enquiring after a patient please contact the hospital or health service directly.  Use the National Health Services Directory  to find the contact details for Western Australian health services, public and private hospitals.

Please note WA Health has a duty of care to protect the privacy of its patients. We will not provide information about a patient to any person unless they are directly involved in the health care of that patient.


This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

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