WA Health system

Compliments and complaints

If you would like to compliment or make a complaint about a public hospital, public health service or WA Health staff member please contact the hospital or health service where you were treated from the list below.

Private healthcare providers

There are many private healthcare providers such as GPs and specialists that are not managed by WA Health. If you are not satisfied with the service provided by a private health care provider, you are encouraged to first talk with them about your concerns.

If you are not satisfied with the outcome of this discussion, you can contact the Health and Disability Services Complaints Office (HaDSCO) (external site).

You can also notify the Australian Health Practitioner Regulation Agency (AHPRA) about a health care provider’s conduct, health or performance. See the AHPRA website (external site) for more information.

Department of Health staff

Complaints about corrupt or improper behaviour by Department of Health staff

Complaints alleging corrupt, criminal or seriously improper behaviour by Department of Health staff should be directed to the Corporate Governance Directorate, Department of Health, by phoning 1800 000 224, or emailing accountability@health.wa.gov.au.

Department of Health general

Complaints about the Department of Health in general (policy, operation, services)

Complaints about operational procedures and policies of the Department of Health and similar matters should be directed to the Freedom of Information Coordinator by phoning 9222 6412.



If you would like to acknowledge the good work we do across WA Health please let us know by sending us an email.

Link to HealthyWA Facebook page