WA Health staff portal

Find advice about logging in to Microsoft Office, how to change your password, Multi-Factor Authentication and scams.

For IT quick reference guides, how-to videos and information about Windows Virtual Desktop (WVD) and Microsoft training, please visit the Health Support Services (HSS) Customer Hub (log-in required).

Logging in to Microsoft 365 or Webmail

Microsoft 365 (M365) provides staff with access to Word, PowerPoint, Excel, SharePoint Online, Outlook and more. All WA health system staff can access M365 at work or from home.

Visit www.office.com to sign into M365 using your HEnumber@health.wa.gov.au

Note: Before you can log-in to M365 off site (e.g. at home or private practice) you will need to register for Multi-Factor Authentication (MFA).

Multi-factor Authentication

If you are working outside of the WA Health network and need to access Microsoft 365 applications, you are required to provide more than one form of identification when logging in - known as multi-factor authentication (MFA). To learn how to register for MFA, view the Quick Reference Guide.

Reset your password online

WA Health staff can easily reset their network access password including M365 (and Outlook) online.

Step 1: Register your WA Health account for self-service password reset. This step must be completed while you are at work.

Step 2: Use the online self-service password reset tool.

Scam alert

If you receive an email that looks suspicious, do not open it. Simply forward your email to the security team at scam@health.wa.gov.au. You will be advised if the email is safe.

Last reviewed: 23-03-2020
Produced by

Health Support Services