WA Health system

Western Australian Public Patients' Hospital Charter

This Western Australian Public Patients' Hospital Charter pamphlet (PDF 977KB) explains your rights and obligations as a public hospital patient and gives details about how you can provide feedback about your public hospital experience.

WA Health encourages all patients in our healthcare system to be active partners in their own health care. Ask your hospital for a copy of the pamphlet.

Mental health patients

TheMental Health Act 2014 provides a number of extra rights for patients receiving psychiatric treatment. For more information please visit the Office of the Chief Psychiatrist website (external site) or phone 6553 0000.

Pamphlets in languages other than English

If you or your family have trouble understanding English, you can ask an interpreter.

Pamphlets on the Western Australian Public Patients’ Hospital Charter are available in the following languages:

Download the pamphlet

Ordering pamphlets

To order free copies contact the Department of Health's Communications Directorate at:

For country patients phone the WA Country Health Service on 1800 629 028 (free call from landline only).

Information about the Australian Charter of Healthcare Rights is available at the Australian Commission on Safety and Quality in Healthcare website (external site).


This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.