Treatments and tests

More information about PATS

Appeal process

If you feel that your application has not been given due consideration in light of all the relevant facts, in the first instance you may appeal directly to your relevant PATS Regional Coordinator for reconsideration.

If following this, you are still unhappy with the outcome, you can contact the Regional Director of your regional health service. Contact numbers will be made available on request.

If after pursuing the above options you are still not satisfied, you are advised to contact the Health and Disability Services Complaints Office (external site).


All complaints will be managed in accordance with the WA Health Complaint Management Policy and WACHS Compliments and Complaints Policy.

If you would like advocacy and support with the complaint process you can contact the Health Consumers' Council (external site).

WA Country Health Service

This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

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